To claim your EE Reward Card, please click on the ‘Make a claim’ button. You’ll need your EE Home Order Number (beginning with the letters DKI) and PIN to hand, both of which were included in the email and SMS we sent you.

If you have any trouble accessing the claim page, call our customer service team on 0800 587 2297. Lines are open Monday-Friday (excluding bank holidays) 9am-6pm.

Make a claim

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Calls to 0800 numbers are free of charge, even when calling from a mobile.

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