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You might find what you’re looking for quicker on our FAQs page or by calling our customer service team on 0800 587 2297. Lines are open Monday-Friday 9am-6pm.

For Broadband queries which do not relate to the EE Reward Card

Please contact us on 150 from your EE mobile, 0800 079 8586* if calling from another phone or visit the EE Community or the EE website.


Calls to 0800 numbers are free of charge, even when calling from a mobile.
* Our standard opening hours are 8am to 9pm weekdays and 8am to 8pm on weekends.

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